Vesopa EPOS is provided by Vesopa Software Ltd, registered in England and Wales, company number 17362206, Baglan Innovation Centre, Central Avenue, Baglan, Port Talbot SA12 7AX, United Kingdom. Email info@vesopa.com, telephone +44 1792 316282. In these terms "we" and "us" mean Vesopa Software Ltd. Our Refund Policy and Privacy Policy form part of these terms.
Welcome to Vesopa EPOS. By using our service, you agree to these Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms and Conditions, you may not use the service.
Vesopa EPOS provides electronic point-of-sale (EPOS) solutions for businesses, including hardware, software, and support services to manage sales, inventory, and customer interactions efficiently.
To access Vesopa EPOS, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and agree to notify us immediately of any unauthorized use of your account.
Vesopa EPOS operates on a subscription-based model. Payments are due as per the agreed plan. Failure to pay may result in service suspension. Subscription fees are non-refundable except where required by law.
Vesopa provides ongoing support for its EPOS software. Hardware warranties may vary based on the manufacturer’s policy. Users are responsible for maintaining their own network connectivity and ensuring hardware compatibility.
We take data security seriously and implement encryption and secure protocols to protect business transactions and customer data. However, users are responsible for safeguarding their credentials and access permissions.
Vesopa EPOS is not liable for business losses, including but not limited to loss of revenue, data, or operational disruptions caused by technical failures, user errors, or third-party services.
You agree to indemnify and hold harmless Vesopa EPOS, its affiliates, employees, and partners from any claims, damages, or expenses arising from your misuse of the service.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
Vesopa EPOS reserves the right to update these Terms and Conditions at any time. Continued use of our services signifies your acceptance of the revised terms.
Online card payments to Vesopa Software Ltd, for subscriptions and hardware, are processed by Stripe on our own secure payment page at vesopaepos.com. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Link. Your card details are entered in Stripe's secure fields; Vesopa Software Ltd never sees or stores your full card number. Your bank may ask you to confirm the payment (Strong Customer Authentication). Payments are taken in pounds sterling (GBP). See Payments and card security.
A free trial starts with a £1.00 card check on our secure payment page, which we refund straight away. The trial lasts 14 days. Three days before it ends we email you a secure link to pay the first term of your plan; nothing is taken from your card automatically. Each later term is paid the same way before it starts. If a payment is not made, we remind you on days 2, 4 and 7, and after that your tills may be paused until it is paid. You can cancel at any time by replying to any of our emails or contacting us; cancelling stops the next payment and your service runs to the end of the term you have paid for. Prices are shown excluding VAT, which is added at 20%.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@vesopa.com or call +44 1792 316282.
Our refund and cancellation policy, acceptable use policy, complaints procedure and international customers page also form part of these terms. All our policies are listed at vesopaepos.com/legal.
Last updated: 8 November 2026
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